How to Submit an RMA to Our Depot:
Please follow these instructions to start your returned merchandise authorization process. Follow these steps to submit a covered product for RMA number and shipping instructions:
Once the RMA request is processed by CTS Services, Inc. the following steps will occur:
Once you have been issued an RMA number, IF YOU ARE LOCAL, it may be convenient for you to bring your product to our depot repair facility in Bellingham, MA. Please call 508.528.7720 for more information.