We Are Hiring!
It's Time to Join a Winning Team of IT Professionals
Since 1983, CTS Services, Inc. has been serving small-to-medium-sized companies with full IT service support. We continue to grow and evolve to meet the ever-changing IT support needs of our clients.
We pride ourselves on exceptional service to our clients as well as internally to all departments in the company. With a keen focus on the customer experience and on building and maintaining their trust and confidence, we are always looking to add to our team as growth opportunities emerge.
Bring us your professionalism, your talent and expertise, your customer service focus, and your enthusiasm for keeping clients happy and loyal to our commitment to keep their business up and running smoothly and securely. We're always looking for good people. Apply or refer a friend!
Current Openings:
We pride ourselves on exceptional service to our clients as well as internally to all departments in the company. With a keen focus on the customer experience and on building and maintaining their trust and confidence, we are always looking to add to our team as growth opportunities emerge.
Bring us your professionalism, your talent and expertise, your customer service focus, and your enthusiasm for keeping clients happy and loyal to our commitment to keep their business up and running smoothly and securely. We're always looking for good people. Apply or refer a friend!
Current Openings:
- MSP Systems/Network Engineer
- Jr. Network Administrator
- IT Services Sales Person
MSP Systems / Network Engineer
CTS Services Inc. is seeking a highly skilled client-facing Systems / Network Engineer to join our Remote & Onsite Services team. This role supports multiple clients in various industries, including some non-profit and education accounts, delivering project-based support in a fast-paced MSP environment. If you have a passion for designing, building, implementing, managing, and maintaining an organization’s IT network infrastructure, this is your opportunity to thrive in a collaborative, fast-paced environment.
What You’ll Do:
- Administer and support Windows Server environments.
- Architect and install network infrastructure, including routers, switches, firewalls, load balancers, and VPNs.
- Implement and manage security protocols, update virus protection, maintain firewalls, and establish data backup and disaster recovery procedures.
- Manage Active Directory and Microsoft Entra ID (Azure AD).
- Support Microsoft 365 administration and troubleshooting.
- Perform server, workstation, and application deployments.
- Manage operating system and application patching.
- Monitor system performance and proactively address issues.
- Troubleshoot escalated infrastructure and application issues.
- Participate in infrastructure projects, migrations, and technology refresh initiatives.
- Maintain technical documentation and contribute to knowledge-sharing efforts.
- Provide exceptional client-facing support across multiple customer environments.
What You Bring:
- Bachelor’s degree in information technology, Computer Science, or equivalent experience.
- 4-7 years of experience supporting Microsoft infrastructure environments.
- Experience with Windows Server administration.
- Experience with Microsoft 365 and Entra ID.
- Experience with virtualization technologies such as Hyper-V, VMware, and Proxmox.
- Experience working in an MSP environment supporting multiple clients preferred.
- Strong analytical thinking, incident management, and the ability to explain complex technical issues to non-technical stakeholders
- Excellent communication, customer service, and documentation skills.
- Industry-recognized credentials such as Cisco’s CCNA or CCNP, CompTIA Network+, Juniper, and Microsoft certifications are a plus.
Skills for Success:
- Customer-first mindset.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities and client requests.
- Team-oriented approach with a willingness to learn and grow.
- Strong attention to detail and follow-through.
Who We Are:
CTS Services Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. At CTS Services Inc., we don’t just support IT—we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We’re committed to professional growth, high-quality work, and a workplace where your contributions matter.
What We Offer:
- Salary range: (based on experience)
- Medical, 401k, Generous PTO
- A culture that values collaboration, respect, and real impact
This is an amazing opportunity to join a dynamic group that supports our clients across a broad range of industries. Apply today! Send your resume to Michelle Carlow, President of CTS Services, Inc. Email: [email protected]
What You’ll Do:
- Administer and support Windows Server environments.
- Architect and install network infrastructure, including routers, switches, firewalls, load balancers, and VPNs.
- Implement and manage security protocols, update virus protection, maintain firewalls, and establish data backup and disaster recovery procedures.
- Manage Active Directory and Microsoft Entra ID (Azure AD).
- Support Microsoft 365 administration and troubleshooting.
- Perform server, workstation, and application deployments.
- Manage operating system and application patching.
- Monitor system performance and proactively address issues.
- Troubleshoot escalated infrastructure and application issues.
- Participate in infrastructure projects, migrations, and technology refresh initiatives.
- Maintain technical documentation and contribute to knowledge-sharing efforts.
- Provide exceptional client-facing support across multiple customer environments.
What You Bring:
- Bachelor’s degree in information technology, Computer Science, or equivalent experience.
- 4-7 years of experience supporting Microsoft infrastructure environments.
- Experience with Windows Server administration.
- Experience with Microsoft 365 and Entra ID.
- Experience with virtualization technologies such as Hyper-V, VMware, and Proxmox.
- Experience working in an MSP environment supporting multiple clients preferred.
- Strong analytical thinking, incident management, and the ability to explain complex technical issues to non-technical stakeholders
- Excellent communication, customer service, and documentation skills.
- Industry-recognized credentials such as Cisco’s CCNA or CCNP, CompTIA Network+, Juniper, and Microsoft certifications are a plus.
Skills for Success:
- Customer-first mindset.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities and client requests.
- Team-oriented approach with a willingness to learn and grow.
- Strong attention to detail and follow-through.
Who We Are:
CTS Services Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. At CTS Services Inc., we don’t just support IT—we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We’re committed to professional growth, high-quality work, and a workplace where your contributions matter.
What We Offer:
- Salary range: (based on experience)
- Medical, 401k, Generous PTO
- A culture that values collaboration, respect, and real impact
This is an amazing opportunity to join a dynamic group that supports our clients across a broad range of industries. Apply today! Send your resume to Michelle Carlow, President of CTS Services, Inc. Email: [email protected]
Jr. Network Administrator
We are looking for a Junior Network Administrator to join our team. Please review the responsibilities below and send your resume, in confidence, to our company President Michelle Carlow at [email protected]
RESPONSIBILITIES:
RESPONSIBILITIES:
- Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project and operational requirements.
- Install and configure systems such as supports core, financial software and core operational infrastructure applications.
- Develop and maintain installation and configuration procedures.
- Contribute to and maintain systems standards.
- Perform data restores in a Unix environment.
- Research and recommend innovative, and when possible automated approaches for system administrative tasks.
- Identify approaches that leverage our resources and provide economies of scale.
- Perform daily system monitoring verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
- Perform daily back up operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or discs are created and media is recycled and sent off site as necessary.
- Create, change, and delete user accounts per request for all software.
- Repair and recover from all hardware software failures, communicate issues with all constituents.
- Apply OS patches and upgrades on a regular basis based on the recommendation the Safety Officer, and upgrade administrative tools.
- Upgrade and configure software that supports infrastructure applications or Asset Management applications per project.
- Maintain operational, configuration, or other procedures.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
- Maintain data center environmental and monitor equipment.
- Assist with troubleshooting and completion of Help Desk issues.
IT Services and Support Sales Position
We are currently seeking an outside sales person to expand our IT services department by selling modern computing solutions to small and medium businesses (SMB) in our market area. Supported by direct marketing campaigns, as needed, the person in this position be responsible for generating new business; nurturing leads and helping senior-level prospects to see the value of the CTS Services, Inc. IT support solution. Please review the responsibilities below and send your resume, in confidence, to our company President Michelle Carlow at [email protected]
Key Responsibilities:
• New business to business account development
• Generating revenue and meeting sales quotas
• Developing and qualifying leads to drive additional sales opportunities through cold-calling, networking, and other lead generation opportunities
• Using a consultative sales approach, conduct proposals to C-Level Executives
Qualifications:
• Bachelor’s Degree
• 3-5+ years of outside B2B sales experience preferred
• “Hunter” Sales mentality
• IT industry experience a plus
• Tigerpaw CRM experience a plus.
We Offer:
• Base salary + commission structure
• Medical Insurance (Blue Cross)
• Vacation and Paid Holidays
• 401k
Key Responsibilities:
• New business to business account development
• Generating revenue and meeting sales quotas
• Developing and qualifying leads to drive additional sales opportunities through cold-calling, networking, and other lead generation opportunities
• Using a consultative sales approach, conduct proposals to C-Level Executives
Qualifications:
• Bachelor’s Degree
• 3-5+ years of outside B2B sales experience preferred
• “Hunter” Sales mentality
• IT industry experience a plus
• Tigerpaw CRM experience a plus.
We Offer:
• Base salary + commission structure
• Medical Insurance (Blue Cross)
• Vacation and Paid Holidays
• 401k
