Quiz

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Take The 'Quiz'... then grab your $50 Service Certificate!
It's quick and easy... and in no time flat you'll discover more about our portfolio of IT Services
and all that we can offer to help your business stay up an running!

* Indicates required field

1. CTS Services, Inc. is factory authorized for repair of all major brands of desktops, notebooks, tablets, printers, scanners and monitors, and we sell IT hardware and software *

True False

2. Which of the following are true? *

a. We can augment your current staff with additional expert resources and we offer several customized options to keep your business up and running, within your IT budget. b. We are a leading provider of both on-site and depot service for all major brands and categories of printers, including large format printers, All-in-One printers as well as thermal printers and scanners. c. We specialize in providing expert IT support services to small and medium sized businesses in Massachusetts and all of southern New England. We know how challenging it can be to stay abreast of technology, security, best IT practices and in helping you extend the life cycle of your technology investments with factory-authorized maintenance and repair services d. We are authorized business partners with leading manufacturers, including Microsoft, Apple, HP, Epson, Xerox, Dell and IBM. e. All of the above

3. Among the printer manufacturers we are authorized for factory-level service and repair are: Apple, Epson, Fujitsu, Brother, HP, LG, Okidata, Sony, Sharp, Samsung, Xerox, and Lexmark. *

True False

4. Which are true? As a managed services provider (MSP) we know that the decision to outsource specific IT support services is a strategic decision that includes IT management as well as business executives. Our MSP services are comprehensive and flexible to meet your needs: *

• Data Backup and Disaster Recovery to ensure mission critical information systems are always availableOption 1 • Cloud Services • Network Security and Performance • Server and Computer Monitoring • Anti-virus & Anti-Malware,Patch Management • Help Desk services and ticketing,Problem/Resolution & Tracking • Asset and Inventory Management All of the above.

5. According to CompTIA, as stated in CIO Magazine, companies have become more familiar with managed services and are turning to them for management of certain IT functions, particularly email hosting, customer relationship management (CRM) applications, storage, backup and recovery and network monitoring. *

True False

6. The business case for managed IT support services has never been stronger. Your in-house IT staff will thank you for off-loading them from routine tasks and fire drills. Your CFO or accountant will thank you for lowering your cost of IT support. Your customers will thank you for optimizing your business performance. We can keep a close eye on your critical IT resources and any device that requires monitoring. Remote Service allows users and service technicians to monitor, manage, diagnose and resolve issues for their connected equipment in the field. Connected assets can be remotely diagnosed by viewing sensor information and/or embedded knowledge diagnostics tools to resolve potential issues. *

True False

7. When you “pull down” the Services tab on our home page, how many distinct IT support services are featured with separate navigation links to the details? *

One Four Ten Thirty seven

8. Bonus question: How much do we charge for the data back-up and recovery audit that we offer to all of our clients? *

$100 $477 FREE $1275

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CTS Services, Inc. 260 Maple Street, Bellingham, MA 02019 Phone 508-528-7720 Fax: 508-966-9734

Take The 'Quiz'... then grab your $50 Service Certificate!It's quick and easy... and in no time flat you'll discover more about our portfolio of IT Services and all that we can offer to help your business stay up an running!

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Support

Take The 'Quiz'... then grab your $50 Service Certificate!
It's quick and easy... and in no time flat you'll discover more about our portfolio of IT Services
and all that we can offer to help your business stay up an running!