Bellingham-based CTS Services, Inc Enters the Managed Print Services Arena As Xerox Page Pack 3.0 Certified Business Partner
Program Enables Clients to Better Control and Manage Document Costs Throughout the Enterprise
Bellingham, MA – Based in large part on client demand and with the emphasis by companies of all sizes to better manage their document printing environment, CTS Services, Inc has become a Xerox Page Pack Partner. The extensive Managed Print Services program has already received a warm welcome from several clients who are moving to the new model for controlling document printing costs.
The CTS Services support staff have recently completed an intensive Xerox partner training program and they are now Page Pack certified by Xerox. "Now we can seamlessly manage all networked printer devices for our clients," said Michelle Carlow, President of CTS Services, Inc., "and our print management tools give our clients visibility into their entire fleet of printers. This gives them insight into their total printing costs and page volume, and ultimately the historical printer fleet data they need in order to control costs."
With Managed Print Services, clients can centralize management of all their devices — including printers, copiers and multifunction printers from multiple manufacturers. The hidden benefit is the cost control advantage that managed print services delivers, reducing the overall printer fleet costs by up to 30 percent. Noting that, according to Gartner research, companies spend upwards of 3 percent of their gross revenue in managing document printing, the cost savings can be tremendous.
"We chose Xerox and the Page Pack 3.0 program because Xerox is a leader in the print management industry, offers exceptional product, and stands behind the reseller and end user customer, said Ms. Carlow. " CTS Services, Inc. chose Xerox's managed print solution, the Page Pack program for several reasons. "Xerox was the first manufacturer to offer tools for controlling costs with managed print," she pointed out. "Their Page Pack program is the only managed print services solution that supports non-Xerox printers, including HP and Konica. Xerox is committed to supporting the whole networked printer fleet."
CTS Services, Inc. becomes authorized "J-Partner" Reseller for Juniper Networks.
Juniper Networks helps enterprises protect and securely extend their applications with assured delivery over IP networks. In the Public Sector, Juniper Networks helps governments communicate more effectively within and outside their organization with a diverse set of solutions to secure and assure interconnected IP networks. In the Education market, Juniper Networks solutions can help research groups, universities, colleges, and local school districts collaborate and share resources through fast, secure, interconnected IP networks.
"This is a great match for our clients", said Michelle Carlow, President of CTS Services, Inc. "We’re thrilled to offer the portfolio of Juniper products and services."
Sony "Promotes" CTS Services, Incto Platinum Service Provider Status
CTS Services, Inc. has been an authorized warranty service center for a very long time, serving Sony customers Sony Excellent Service providers with a Platinum status have met the highest standard of customer satisfaction- CTS Services, Inc. Bellingham, MA has achieved Platinum Status. This new level of service provider status from Sony strengthens our relationship both with the factory, and with the Sony customers we serve in the Region. Customers can ship product to us for service, walk in to our depot, or call us for on-site support.
CTS Services, Inc., a woman-owned business enterprise, continues to serve commercial, government, and educational markets across Massachusetts.
As a woman-owned business in Massachusetts, we are proud to announce in our 24th year of business, that we continue to be a SOMBWA-certified computer services company in the Commonwealth of Massachusetts.
We invite you to call Michelle Carlow, our company president, at (508) 528-7720 to discuss how this state certification can benefit you.